Cancel Appointment

Cancel Your Appointment

Enter your project code and appointment ID below to find and cancel your booking.

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Cancellations within 24 hours are non-refundable

If your appointment starts within 24 hours, cancelling will not entitle you to a refund for any payment already made. Please contact us directly if you need urgent assistance.

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Where do I find my Appointment ID?

Your appointment ID was sent in your confirmation email. It starts with BS- followed by 8 characters, for example BS-A1B2C3D4.

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