Book Your
HIU or MVHR
Service Online
Fast, simple appointment booking for residents. Enter your project code, pick your date and arrival slot, and you're confirmed — in under 2 minutes.
Book an Appointment
Enter your project code, pick your preferred date and arrival slot, and pay if required — or confirm free if your managing agent has arranged it.
Reschedule
Need to change your date or time slot? Enter your project code and appointment ID to move your booking to a new time — no phone call needed.
Cancel Appointment
Can't make it? Cancel online using your project code and appointment ID. Note: cancellations within 24 hours may not be eligible for a refund.
Many block servicing appointments are arranged and paid by the managing company. If so, you will not need to make any payment — simply enter your project code, pick your slot, and confirm. The system will guide you automatically.
Book in Three Easy Steps
No account needed. No complicated forms. Just your project code and a couple of minutes.
Enter Your Project Code
Your project code is provided by LHE London or your managing agent. It identifies your building and unlocks the available appointment slots for your property.
Choose Date & Arrival Slot
Pick from available dates and select your preferred arrival window — morning, midday, or afternoon. Fully booked slots are hidden automatically.
Pay if Required & Confirm
If covered by your managing agent simply confirm your booking. If payment is required, pay securely by card online or choose to pay cash on the day.
A Team You Can Rely On
R&B London HIU Engineers is trusted by residents, landlords, managing agents and housing associations across London. Every engineer is manufacturer-trained and carries the most common parts to resolve issues on the first visit.
Need Help?
Can't find your project code? Have a query about your booking? Want to arrange block servicing for your building? Our team at LHE London is here to help.