Book Your
HIU or MVHR
Service Online
Fast, simple appointment booking for residents. Enter your unique project code, pick your date and arrival slot, and you're confirmed in under 2 minutes.
Book a Slot
Enter your project code, pick your preferred date and arrival window, and confirm your booking instantly.
Reschedule
Need to change your date or time slot? Enter your appointment ID to move your booking to a new time easily.
Cancel Visit
Can't make it? Cancel online using your project code and ID. Let us know so we can reallocate the engineer.
Book in Three Easy Steps
Enter Project Code
Your project code is provided by your managing agent. It identifies your building and unlocks the correct appointment slots.
Choose Date & Time
Pick from available dates and select your preferred arrival window (morning, midday, or afternoon). Fully booked slots are hidden.
Instant Confirmation
Confirm your booking. If your managing agent covers the cost, no payment is needed. Get automated text and email reminders.